No need to stress about your website. We’ll take good care of it so you can continue focusing on your business.
Hosting for standard website
Quarterly WordPress updates
Daily server backups
Monthly off-site backups
Hosting for advanced & e-commerce websites
Monthly WordPress updates
Daily server backups
Weekly off-site backups
Content delivery network
Half hour of support per month
All Recommended-level perks, plus
Weekly WordPress updates
Daily server & off-site backups
45 minutes of support per month
You’ve invested in your website – now it needs to stay running fast and securely, and be as bug-free as possible with no downtimes or errors.
We streamline the management of the site, keeping it from becoming an unruly mess, and saving you potential headaches down the road.
Frequently Asked Questions
Why do I need WordPress maintenance?
Without regular maintenance your WordPress website is vulnerable to a range of issues. It keeps it secure against hackers, and helps it run smoothly (after popular browser or plugin or Wordpress updates, ). It can save you money in the long run by being proactive in doing normal maintenance instead of waiting till something goes wrong and the site is off-line — with a costly fix.
What’s the difference between standard, advanced, and e-commerce website hosting?
A standard website is a basic website that has information and contact forms but doesn’t have a lot of pages, media, or shopping cart functionality. It typically receives less than 3,000 visits per month (though, we’ll never shut you off if you go over). Our Basic plan includes 2GB of storage space for media.
An advanced and e-commerce website has lots of media content (photos, videos, and graphics) and/or shopping cart functionality. These sites typically receive less than 10,000 visits per month (again, we won’t ever shut you off if you go over). Our Recommended and Premium plans include 5GB of storage space for media. We also include a content delivery network to ensure that your website is as fast as possible.
What is SSL security?
All our plans include basic SSL security certificates that encrypt the information visitors submit on your site. A site secured with SSL means that you see the padlock in your address bar in your browser. Google now shows “not secure” in Chrome if your site does not have SSL enabled. For e-commerce sites, if you’re using Paypal or Stripe as your payment processor, this is also a suitable certificate. For sites not using these payment gateways or if you want higher security, additional options are available.
What’s included in WordPress updates?
WordPress updates include updating the core software that runs your website (WordPress), the base theme used to build and style your site, and all of the plugins for additional functionality. Not completing these updates leave your site open to security risks and your site could have functionality issues or break entirely.
What is a content delivery network?
A content delivery network is a service provider that works to deliver your website content to users as fast as possible. This is especially useful for sites that have a lot of photos, videos, or graphics.
What is an off-site backup?
An off-site backup is a backup that is not located on the same server or server provider as your website. We offer daily server backups on all of our plans. An off-site backup also creates an additional backup on our secure storage account.
What’s included in the report I receive?
Your report will include information on all of the updates we make, confirmation of off-site backups, basic Google Analytics metrics (stats on how many people are visiting your site), malware (virus) scanning, and uptime data.
What can I do with included support time?
With the included support time, we can add new content or make changes to existing content. Any time spent on the phone with us is included in this support time. This time does not include significant design changes (classified as a redesign). Additional time is billed at our hourly rate. It also doesn't include if something breaks that's out of our control (like an outdated plugin). But we strive to use the best plugin software so that doesn’t happen.
Why do I have to host with you?
Hosting can be complicated, and different hosts have different methods and control panels. To help streamline things, we’ve partnered with a hosting company to provide our clients an easy and integrated experience with a top performing service provider. You’ll never need to deal with a third party if something goes wrong with your server or hosting package—we handle all of the details.
Can I switch plans later?
Yes, at any time. We make it easy to upgrade (or downgrade) plans.
What credit cards do you accept?
We accept all major credit cards (VISA, MasterCard, Discover, American Express).
Do I have a contract with these maintenance plans?
We don’t have a contract. However, we do require that our sites be hosted with us and therefore, at minimum, the basic plan must be chosen and maintained for your site to function properly.
Do you offer email accounts?
We do not offer email accounts. We recommend Google Apps or Microsoft 365 as they are the best options for email hosting. We’d be happy to help set one of these options up for you.